Digital Marketing Entrepreneur Education for MSMEs

Digital Marketing Entrepreneur Education for MSMEs

Authors

  • Dwi Putranto Riau Universitas Terbuka
  • Abdurrahman Rahim Thaha Universitas Terbuka

DOI:

https://doi.org/10.64780/sshr.v2i3.243

Keywords:

Digital Marketing Education, Digital Entrepreneurship, MSMEs

Abstract

Background: Digital marketing entrepreneur education for Micro, Small, and Medium Enterprises (MSMEs) is essential to developing digital businesses. With technological advances and the internet, digital marketing offers various opportunities for MSMEs to expand their markets and increase sales. In this digital era, many MSMEs still need to utilize online sales or are constrained by limited resources ranging from human resources, budget, infrastructure, and understanding of MSMEs in digital marketing.

Aims: This study describes and analyzes the importance of digital marketing entrepreneur education for MSMEs.

Methods: The method used in this study is descriptive qualitative. Primary data was collected on MSME batik artisans, and secondary data was collected through websites, mass media, journals, books, and others. Data analysis uses interactive analysis by performing data reduction steps, data presentation, and drawing conclusions or verification

Result: The research is expected to produce concrete steps that can be taken in education to improve MSME businesses, namely Introduction to Digital Technology, Utilization of Social Media, Search Engine Optimization (SEO) and Search Engine Marketing (SEM), E-commerce and Online Sales Platforms, Performance Analysis and Measurement, Customer Relationship Management (CRM), Continuous Learning and Adaptation and Mentoring and Mentoring.

Conclusion: Education is a crucial tool to enhance digital entrepreneur skills and guide MSME business growth.

 

References

-,P. J. (2023). An Examination of Social Media for Contemporary Marketing Approach. International Journal For Multidisciplinary Research, 5(3). https://doi.org/10.36948/ijfmr.2023.v05i03.2898

Afandi, A. (2023a). Marketing Innovation for MSMEs Products: Building an Affiliate Marketing-Based Website Using the Waterfall Method. Journal of International Conference Proceedings, 6(3), 116–133.

Afandi, A. (2023b). Marketing Innovation for MSMEs Products: Building an Affiliate Marketing-Based Website Using the Waterfall Method. Journal of International Conference Proceedings, 6(3), 116–133. https://doi.org/10.32535/jicp.v6i3.2514

Ayse Begum, E., Yavuz, K., & Piotr, K. (2020). Impact of Social Media in Coffee Retail Business. Journal of Business and Economic Development, 5(1), 44. https://doi.org/10.11648/j.jbed.20200501.16

Ayuni, Q., Cangara, H., & Arianto, A. (2019). The Influence of Digital Media Use on Sales Level of Culinary Package Product Among Female Entrepreneur. JURNAL PENELITIAN KOMUNIKASI DAN OPINI PUBLIK, 23(2). https://doi.org/10.33299/jpkop.23.2.2382

Bhattacharya, D. (2015). Evolution of Cybersecurity Issues In Small Businesses. Proceedings of the 4th Annual ACM Conference on Research in Information Technology, 11–11. https://doi.org/10.1145/2808062.2808063

Bretthauer, K. M., Mahar, S., & Venakataramanan, M. A. (2010). Inventory and distribution strategies for retail/e-tail organizations. Computers & Industrial Engineering, 58(1), 119–132. https://doi.org/10.1016/j.cie.2009.09.005

Buteau, S. (2021). Roadmap for digital technology to foster India’s MSME ecosystem—opportunities and challenges. CSI Transactions on ICT, 9(4), 233–244. https://doi.org/10.1007/s40012-021-00345-4

Clifton, B. (2012). Advanced web metrics with Google Analytics. John Wiley & Sons.

Dai, B., & Li, F. (2021). Joint Inventory Replenishment Planning of an E-Commerce Distribution System with Distribution Centers at Producers’ Locations. Logistics, 5(3), 45. https://doi.org/10.3390/logistics5030045

Devi, K., Bibiyana, D. J., Sampath, K., & Nawazkhan, M. (2024). Deciphering the Indian Start-up Landscape: A Spot-light on Chennai’s Ecosystem. Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-Ups and Sustainability (ICRBSS 2023), 277, 43.

Devi, M. P., & Dr. S. Ramachandran, Dr. S. R. (2011a). Innovation And Indian MSMEs: Emerging Challenges and Opportunities. Indian Journal of Applied Research, 4(2), 4–36. https://doi.org/10.15373/2249555X/FEB2014/85

Devi, M. P., & Dr. S. Ramachandran, Dr. S. R. (2011b). Innovation And Indian MSMEs: Emerging Challenges and Opportunities. Indian Journal of Applied Research, 4(2), 4–36. https://doi.org/10.15373/2249555X/FEB2014/85

Dramilio, A., Faustine, C., Sanjaya, S., & Soewito, B. (2020). The Effect and Technique in Search Engine Optimization. 2020 International Conference on Information Management and Technology (ICIMTech), 348–353. https://doi.org/10.1109/ICIMTech50083.2020.9211171

Duan, S., & Ries, A. (2007). Promoting Active Learning in Teaching the Course of Design of Machine Elements. Volume 7: Engineering Education and Professional Development, 173–178. https://doi.org/10.1115/IMECE2007-41665

El Hilali, W., & El Manouar, A. (2019). Towards a sustainable world through a SMART digital transformation. Proceedings of the 2nd International Conference on Networking, Information Systems & Security, 1–8. https://doi.org/10.1145/3320326.3320364

Griffin, M. P., White, D. S., & Shea, T. P. (2008). Applied e-commerce metrics for small- to medium-sized enterprises. International Journal of Business Information Systems, 3(4), 374. https://doi.org/10.1504/IJBIS.2008.018039

Ind, N. (2007). Living the brand: How to transform every member of your organization into a brand champion. Kogan Page Publishers.

Khanom, M. T. (2023). Using social media marketing in the digital era: A necessity or a choice. International Journal of Research in Business and Social Science (2147- 4478), 12(3), 88–98. https://doi.org/10.20525/ijrbs.v12i3.2507

Kim, H., Sefcik, J. S., & Bradway, C. (2017). Characteristics of Qualitative Descriptive Studies: A Systematic Review. Research in Nursing & Health, 40(1), 23–42. https://doi.org/10.1002/nur.21768

Kurniadi, M. D., & Zulkarnain, Z. (2021). The Role of Jambi Malay Traditional Institutions in the Seloko Oral Traditions of the Jambi Culture in Maintaining the Advancement of Culture. Budapest International Research and Critics in Linguistics and Education (BirLE) Journal, 4(1), 570–576. https://doi.org/10.33258/birle.v4i1.1721

Langan, R., Cowley, S., & Nguyen, C. (2019). The State of Digital Marketing in Academia: An Examination of Marketing Curriculum’s Response to Digital Disruption. Journal of Marketing Education, 41(1), 32–46. https://doi.org/10.1177/0273475318823849

Lyons, T. S., Alter, T. R., Audretsch, D., & Augustine, D. (2012). Entrepreneurship and Community: The Next Frontier of Entrepreneurship Inquiry. Entrepreneurship Research Journal, 2(1). https://doi.org/10.2202/2157-5665.1064

Mangifera, L., Wajdi, F., Amalia, F., & Uswatun Khasah, A. (2022). The Role of Digital Innovation in SMEs: A Financial Performance Perspective. Jurnal Manajemen Universitas Bung Hatta, 17(2), 157–170. https://doi.org/10.37301/jmubh.v17i2.20184

Mavilinda, H. F., Nazaruddin, A., Nofiawaty, N., Daud, I., & Dameria S., L. (2021). PENGUATAN EKONOMI DIGITAL MELALUI PENGEMBANGAN “DIGITAL ENTREPRENEURSHIP” BAGI PELAKU UMKM DI DESA KERINJING OGAN ILIR SUMATERA SELATAN. SELAPARANG Jurnal Pengabdian Masyarakat Berkemajuan, 5(1), 627. https://doi.org/10.31764/jpmb.v5i1.6156

Munaiseche, M., Saroinsong, T., Rumambi, H., Kondoj, M., Rangkang, J., & Kumaat, A. (2022). The Concept of Digital Entrepreneurial Ecosystem for SMEs in North Sulawesi, Indonesia. American Journal of Industrial and Business Management, 12(03), 405–419. https://doi.org/10.4236/ajibm.2022.123023

Nguyen, K. A., Borrego, M., Finelli, C. J., DeMonbrun, M., Crockett, C., Tharayil, S., Shekhar, P., Waters, C., & Rosenberg, R. (2021). Instructor strategies to aid implementation of active learning: a systematic literature review. International Journal of STEM Education, 8(1), 9. https://doi.org/10.1186/s40594-021-00270-7

Nurjanah, S., & Wahyudi, T. A. (2020). Digital Entrepreneurial Marketing: Strategi Bisnis UKM dalam Mengatasi Pandemi COVID-19. BERDAYA: Jurnal Pendidikan Dan Pengabdian Kepada Masyarakat, 2(3). https://doi.org/10.36407/berdaya.v2i3.272

Papageorgiou, G., Mihai, S., Ioannou, M., Marouchou, D., & Marneros, S. (2020). Towards the Development of a Digital Marketing (DM) Competencies Framework. 2020 IEEE Communication Strategies in Digital Society Seminar (ComSDS), 145–149. https://doi.org/10.1109/ComSDS49898.2020.9101231

Pengaruh Pelatihan Kewirausahaan Dan Pemasaran Digital Terhadap Peningkatkan Ekonomi Masyarakat Di Desa Kelambir Lima. (2023). Maneggio: Jurnal Ilmiah Magister Manajemen, 6(1). https://doi.org/10.30596/maneggio.v6i1.14534

Plaza, B. (2011). Google Analytics for measuring website performance. Tourism Management, 32(3), 477–481. https://doi.org/10.1016/j.tourman.2010.03.015

Rahman, A., & Ervina. (2021). A Model for Enhancing the Competitiveness of MSMEs Through E-Commerce. https://doi.org/10.2991/assehr.k.210629.004

-,P. J. (2023). An Examination of Social Media for Contemporary Marketing Approach. International Journal For Multidisciplinary Research, 5(3). https://doi.org/10.36948/ijfmr.2023.v05i03.2898 DOI: https://doi.org/10.36948/ijfmr.2023.v05i03.2898

Afandi, A. (2023a). Marketing Innovation for MSMEs Products: Building an Affiliate Marketing-Based Website Using the Waterfall Method. Journal of International Conference Proceedings, 6(3), 116–133.

Afandi, A. (2023b). Marketing Innovation for MSMEs Products: Building an Affiliate Marketing-Based Website Using the Waterfall Method. Journal of International Conference Proceedings, 6(3), 116–133. https://doi.org/10.32535/jicp.v6i3.2514 DOI: https://doi.org/10.32535/jicp.v6i3.2514

Ayse Begum, E., Yavuz, K., & Piotr, K. (2020). Impact of Social Media in Coffee Retail Business. Journal of Business and Economic Development, 5(1), 44. https://doi.org/10.11648/j.jbed.20200501.16 DOI: https://doi.org/10.11648/j.jbed.20200501.16

Ayuni, Q., Cangara, H., & Arianto, A. (2019). The Influence of Digital Media Use on Sales Level of Culinary Package Product Among Female Entrepreneur. JURNAL PENELITIAN KOMUNIKASI DAN OPINI PUBLIK, 23(2). https://doi.org/10.33299/jpkop.23.2.2382 DOI: https://doi.org/10.33299/jpkop.23.2.2382

Bhattacharya, D. (2015). Evolution of Cybersecurity Issues In Small Businesses. Proceedings of the 4th Annual ACM Conference on Research in Information Technology, 11–11. https://doi.org/10.1145/2808062.2808063 DOI: https://doi.org/10.1145/2808062.2808063

Bretthauer, K. M., Mahar, S., & Venakataramanan, M. A. (2010). Inventory and distribution strategies for retail/e-tail organizations. Computers & Industrial Engineering, 58(1), 119–132. https://doi.org/10.1016/j.cie.2009.09.005 DOI: https://doi.org/10.1016/j.cie.2009.09.005

Buteau, S. (2021). Roadmap for digital technology to foster India’s MSME ecosystem—opportunities and challenges. CSI Transactions on ICT, 9(4), 233–244. https://doi.org/10.1007/s40012-021-00345-4 DOI: https://doi.org/10.1007/s40012-021-00345-4

Clifton, B. (2012). Advanced web metrics with Google Analytics. John Wiley & Sons.

Dai, B., & Li, F. (2021). Joint Inventory Replenishment Planning of an E-Commerce Distribution System with Distribution Centers at Producers’ Locations. Logistics, 5(3), 45. https://doi.org/10.3390/logistics5030045 DOI: https://doi.org/10.3390/logistics5030045

Devi, K., Bibiyana, D. J., Sampath, K., & Nawazkhan, M. (2024). Deciphering the Indian Start-up Landscape: A Spot-light on Chennai’s Ecosystem. Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-Ups and Sustainability (ICRBSS 2023), 277, 43. DOI: https://doi.org/10.2991/978-94-6463-374-0_5

Devi, M. P., & Dr. S. Ramachandran, Dr. S. R. (2011a). Innovation And Indian MSMEs: Emerging Challenges and Opportunities. Indian Journal of Applied Research, 4(2), 4–36. https://doi.org/10.15373/2249555X/FEB2014/85

Devi, M. P., & Dr. S. Ramachandran, Dr. S. R. (2011b). Innovation And Indian MSMEs: Emerging Challenges and Opportunities. Indian Journal of Applied Research, 4(2), 4–36. https://doi.org/10.15373/2249555X/FEB2014/85 DOI: https://doi.org/10.15373/2249555X/FEB2014/85

Dramilio, A., Faustine, C., Sanjaya, S., & Soewito, B. (2020). The Effect and Technique in Search Engine Optimization. 2020 International Conference on Information Management and Technology (ICIMTech), 348–353. https://doi.org/10.1109/ICIMTech50083.2020.9211171 DOI: https://doi.org/10.1109/ICIMTech50083.2020.9211171

Duan, S., & Ries, A. (2007). Promoting Active Learning in Teaching the Course of Design of Machine Elements. Volume 7: Engineering Education and Professional Development, 173–178. https://doi.org/10.1115/IMECE2007-41665 DOI: https://doi.org/10.1115/IMECE2007-41665

El Hilali, W., & El Manouar, A. (2019). Towards a sustainable world through a SMART digital transformation. Proceedings of the 2nd International Conference on Networking, Information Systems & Security, 1–8. https://doi.org/10.1145/3320326.3320364 DOI: https://doi.org/10.1145/3320326.3320364

Griffin, M. P., White, D. S., & Shea, T. P. (2008). Applied e-commerce metrics for small- to medium-sized enterprises. International Journal of Business Information Systems, 3(4), 374. https://doi.org/10.1504/IJBIS.2008.018039 DOI: https://doi.org/10.1504/IJBIS.2008.018039

Ind, N. (2007). Living the brand: How to transform every member of your organization into a brand champion. Kogan Page Publishers.

Khanom, M. T. (2023). Using social media marketing in the digital era: A necessity or a choice. International Journal of Research in Business and Social Science (2147- 4478), 12(3), 88–98. https://doi.org/10.20525/ijrbs.v12i3.2507 DOI: https://doi.org/10.20525/ijrbs.v12i3.2507

Kim, H., Sefcik, J. S., & Bradway, C. (2017). Characteristics of Qualitative Descriptive Studies: A Systematic Review. Research in Nursing & Health, 40(1), 23–42. https://doi.org/10.1002/nur.21768 DOI: https://doi.org/10.1002/nur.21768

Kurniadi, M. D., & Zulkarnain, Z. (2021). The Role of Jambi Malay Traditional Institutions in the Seloko Oral Traditions of the Jambi Culture in Maintaining the Advancement of Culture. Budapest International Research and Critics in Linguistics and Education (BirLE) Journal, 4(1), 570–576. https://doi.org/10.33258/birle.v4i1.1721 DOI: https://doi.org/10.33258/birle.v4i1.1721

Langan, R., Cowley, S., & Nguyen, C. (2019). The State of Digital Marketing in Academia: An Examination of Marketing Curriculum’s Response to Digital Disruption. Journal of Marketing Education, 41(1), 32–46. https://doi.org/10.1177/0273475318823849 DOI: https://doi.org/10.1177/0273475318823849

Lyons, T. S., Alter, T. R., Audretsch, D., & Augustine, D. (2012). Entrepreneurship and Community: The Next Frontier of Entrepreneurship Inquiry. Entrepreneurship Research Journal, 2(1). https://doi.org/10.2202/2157-5665.1064 DOI: https://doi.org/10.2202/2157-5665.1064

Mangifera, L., Wajdi, F., Amalia, F., & Uswatun Khasah, A. (2022). The Role of Digital Innovation in SMEs: A Financial Performance Perspective. Jurnal Manajemen Universitas Bung Hatta, 17(2), 157–170. https://doi.org/10.37301/jmubh.v17i2.20184 DOI: https://doi.org/10.37301/jmubh.v17i2.20184

Mavilinda, H. F., Nazaruddin, A., Nofiawaty, N., Daud, I., & Dameria S., L. (2021). PENGUATAN EKONOMI DIGITAL MELALUI PENGEMBANGAN “DIGITAL ENTREPRENEURSHIP” BAGI PELAKU UMKM DI DESA KERINJING OGAN ILIR SUMATERA SELATAN. SELAPARANG Jurnal Pengabdian Masyarakat Berkemajuan, 5(1), 627. https://doi.org/10.31764/jpmb.v5i1.6156 DOI: https://doi.org/10.31764/jpmb.v5i1.6156

Munaiseche, M., Saroinsong, T., Rumambi, H., Kondoj, M., Rangkang, J., & Kumaat, A. (2022). The Concept of Digital Entrepreneurial Ecosystem for SMEs in North Sulawesi, Indonesia. American Journal of Industrial and Business Management, 12(03), 405–419. https://doi.org/10.4236/ajibm.2022.123023 DOI: https://doi.org/10.4236/ajibm.2022.123023

Nguyen, K. A., Borrego, M., Finelli, C. J., DeMonbrun, M., Crockett, C., Tharayil, S., Shekhar, P., Waters, C., & Rosenberg, R. (2021). Instructor strategies to aid implementation of active learning: a systematic literature review. International Journal of STEM Education, 8(1), 9. https://doi.org/10.1186/s40594-021-00270-7 DOI: https://doi.org/10.1186/s40594-021-00270-7

Nurjanah, S., & Wahyudi, T. A. (2020). Digital Entrepreneurial Marketing: Strategi Bisnis UKM dalam Mengatasi Pandemi COVID-19. BERDAYA: Jurnal Pendidikan Dan Pengabdian Kepada Masyarakat, 2(3). https://doi.org/10.36407/berdaya.v2i3.272 DOI: https://doi.org/10.36407/berdaya.v2i3.272

Papageorgiou, G., Mihai, S., Ioannou, M., Marouchou, D., & Marneros, S. (2020). Towards the Development of a Digital Marketing (DM) Competencies Framework. 2020 IEEE Communication Strategies in Digital Society Seminar (ComSDS), 145–149. https://doi.org/10.1109/ComSDS49898.2020.9101231

Pengaruh Pelatihan Kewirausahaan Dan Pemasaran Digital Terhadap Peningkatkan Ekonomi Masyarakat Di Desa Kelambir Lima. (2023). Maneggio: Jurnal Ilmiah Magister Manajemen, 6(1). https://doi.org/10.30596/maneggio.v6i1.14534 DOI: https://doi.org/10.30596/maneggio.v6i1.14534

Plaza, B. (2011). Google Analytics for measuring website performance. Tourism Management, 32(3), 477–481. https://doi.org/10.1016/j.tourman.2010.03.015 DOI: https://doi.org/10.1016/j.tourman.2010.03.015

Rahman, A., & Ervina. (2021). A Model for Enhancing the Competitiveness of MSMEs Through E-Commerce. https://doi.org/10.2991/assehr.k.210629.004 DOI: https://doi.org/10.2991/assehr.k.210629.004

Riau, D. P. (2022). Capacity Building For Village Goverment And UMKM Through Community Service (Case Study: Community Service By Universitas Terbuka). Syntax Literate; Jurnal Ilmiah Indonesia, 7(11), 16077–16087.

Sari, K. (2008). Inventory inaccuracy and performance of collaborative supply chain practices. Industrial Management & Data Systems, 108(4), 495–509. https://doi.org/10.1108/02635570810868353 DOI: https://doi.org/10.1108/02635570810868353

Singh, D., Khamba, J. S., & Nanda, T. (2018). Problems and prospects of Indian MSMEs: a literature review. International Journal of Business Excellence, 15(2), 129. https://doi.org/10.1504/IJBEX.2018.091923 DOI: https://doi.org/10.1504/IJBEX.2018.091923

Soltani, Z., Zareie, B., Milani, F. S., & Navimipour, N. J. (2018). The impact of the customer relationship management on the organization performance. The Journal of High Technology Management Research, 29(2), 237–246. https://doi.org/10.1016/j.hitech.2018.10.001 DOI: https://doi.org/10.1016/j.hitech.2018.10.001

Srinath, A. (2014). Active Learning Strategies: An illustrative approach to bring out better learning outcomes from Science, Technology, Engineering and Mathematics (STEM) students. International Journal of Emerging Technologies in Learning (IJET), 9(9), 21. https://doi.org/10.3991/ijet.v9i9.3979 DOI: https://doi.org/10.3991/ijet.v9i9.3979

Sudarmawan, I. K. A. (2021). Using RAP Strategy to Teach Reading Comprehension in EFL Class. Indonesian Journal Of Educational Research and Review, 4(1), 150. https://doi.org/10.23887/ijerr.v4i1.37269 DOI: https://doi.org/10.23887/ijerr.v4i1.37269

Tiwari, B., & Lenka, U. (2016). Building psychological safety for employee engagement in post-recession. Development and Learning in Organizations: An International Journal, 30(1), 19–22. DOI: https://doi.org/10.1108/DLO-05-2015-0044

Van Belle, J., Valckenaers, P., & Cattrysse, D. (2012). Cross-docking: State of the art. Omega, 40(6), 827–846. https://doi.org/10.1016/j.omega.2012.01.005 DOI: https://doi.org/10.1016/j.omega.2012.01.005

Veranita, M., Yusuf, R., Sahidin, Y., Susilowati, R., Fatihah, D. C., & Warsiati, W. (2021). Empowering UMKM Dengan Pemanfaatan Digital Marketing Di Era New Normal (Literasi Media Digital Melalui Webinar). Jurnal Pengabdian Kepada Masyarakat UBJ, 4(2), 159–168. https://doi.org/10.31599/jabdimas.v4i2.585 DOI: https://doi.org/10.31599/jabdimas.v4i2.585

Von Solms, B. (2015). Improving South Africa’s Cyber Security by cyber securing its small companies. 2015 IST-Africa Conference, 1–8. https://doi.org/10.1109/ISTAFRICA.2015.7190538 DOI: https://doi.org/10.1109/ISTAFRICA.2015.7190538

Waller, M. A., Cassady, C. R., & Ozment, J. (2006). Impact of cross-docking on inventory in a decentralized retail supply chain. Transportation Research Part E: Logistics and Transportation Review, 42(5), 359–382. https://doi.org/10.1016/j.tre.2005.01.002 DOI: https://doi.org/10.1016/j.tre.2005.01.002

Yang, N. (2010). Strategy of the search engine marketing for high-tech enterprises. 2010 3rd International Conference on Advanced Computer Theory and Engineering (ICACTE), 5, V5-318. DOI: https://doi.org/10.1109/ICACTE.2010.5579626

Zahran, F. A., Hurriyati, R., & Hendrayati, H. (2022). Electronic Word of Mouth Analysis of Brand Attachment on MSME Products. https://doi.org/10.2991/aebmr.k.220701.040 DOI: https://doi.org/10.2991/aebmr.k.220701.040

Downloads

Published

2026-08-13

How to Cite

Putranto Riau, D., & Rahim Thaha, A. (2026). Digital Marketing Entrepreneur Education for MSMEs. Social Sciences and Humanities Reviews, 2(3), 1–14. https://doi.org/10.64780/sshr.v2i3.243
Loading...